Cancel order

Order Cancellation Policy 

We understand that sometimes plans change — and we're here to help. If you'd like to cancel your order, please follow the steps below:

How to Cancel Your Order:

Email us at: support@excesscart.com

In your email, please include the following details:

Your Order ID

The Product Name

Your Full Name and City

Use the subject line: "Cancel Order"

Once we receive your email with the complete information, our system will automatically identify and cancel your order.

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Important Guidelines:

Cancellation requests are accepted within 24 hours of placing the order.

Orders cannot be canceled once they have been dispatched.

Please note: Customers who place COD (Cash on Delivery) orders and refuse delivery may be permanently restricted from shopping with us in the future.

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We value your trust in ≡xcesscart – Your Luxe ≡ssentials and aim to provide a smooth, hassle-free shopping experience.

For any queries or assistance, feel free to reach out to us at support@excesscart.com.